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DAISI values your support and contribution, so if you have a complaint relating to a privacy issue, then please let us know. If you have any questions or complaints about DAISI’s Privacy Policies or our handling of your personal information, please CONTACT US as set out below.

A member of DAISI will contact you within 30 days of receipt of your complaint.

After that, if you are not satisfied with our management of your complaint, you can also contact the Office of the Australian Information Commissioner as follows:

Office of the Australian Information Commissioner:

Post:                                              GPO Box 5218, Sydney, NSW 2001
Phone:                                           1300 363 992
Email:                                             enquiries@oaic.gov.au
Web:                                               www.oaic.gov.au

POLICY

1. A member of DAISI Executive Team must contact privacy concern complainants within 30 days of receipt of complaint.

2. DAISI Response to complainants must also include the option of them making a complaint to the Office of the Australian Information Commissioner if they are still not satisfied with the management of the complaint.

3. All complaints must be discussed at the quarterly Executive Board Meeting.