DAISI is an organisation which relies upon the trust of its stakeholder. By holding ourselves ‘accountable’, we demonstrate that we are worthy of this trust. Our Core Values require us to be open and factual in assessing our work and in our dealings with all of our stakeholders. DAISI’s Transparency and Open Disclosure Policy is as stated below.
- DAISI is committed to sharing information about our activities and operations openly unless there are compelling reasons for withholding it. By adopting this approach, we enable our stakeholders to assess how we have made decisions; how we have managed our finances; and, how effective our programmes have been.
- DAISI is committed to open and factual sharing of information, which includes the publishing of all necessary and pertinent information about its activities, including an Annual Review and Financial reports on compliance with various ‘accountability and reporting’ frameworks that include information about our governance and decision-making processes, strategies, policies, programmes, and finances.
- DAISI is committed to sharing information openly, however, there are legal, operational and practical considerations that need to be taken into account, balancing our commitment to accountability and transparency with our obligations to other stakeholders, including our staff, sponsors, donors, our partners, and particularly the children and communities with whom we work [Appendix 1 below]
- If the information sought from is not readily available in DAISI publications or on the DAISI website, then DAISI is committed to replying to your requests and providing the necessary information you require in a timely manner. If the information requested is not available or a request is denied, it must only be with good reason, and we will always endeavour to explain why.
- DAISI will not disclose the following information to the public in certain circumstances as stated below:
5.1 Private: Information which by its nature is private to the individuals concerned. Private information may include personal information held by DAISI (such as name, address, passport number (or equivalent), financial information or health status) about any persons, whether employees, volunteers, sponsors, sponsored children or families, any other individuals.
5.2 Confidential: Information may be confidential for legal, commercial or contractual reasons. It includes information received from or sent to third parties under an expectation of confidentiality and commercially sensitive information (such as matters under negotiation or in dispute or detailed fundraising plans and strategies).
5.3 Relevant to safety and security: Information that, if disclosed could endanger the safety and security of any individual or jeopardize DAISI’s ability to operate in a particular country or location.
5.4 Legal Advice including internal communications, processes and administrative details: To protect the integrity of our business processes it is essential to encourage the free flow of ideas and information internally. Unless intended for public circulation, we will not disclose: internal communications or documents (such as emails, working papers or drafts); documents relating to internal investigations, audits and review findings (such as office capability assessments) which are aimed at improving the performance of the organisation; information relating to internal DAISI administration or operating systems which have no direct effect outside the organisation.
5.6 Stewardship: As good stewards, we need to manage the resources required to respond to requests for information. We may decline to respond to requests where substantial information is already available and provision of additional information would take up significant staff time. Where we consider that the cost of disclosure, whether as a time cost or a monetary cost, would be disproportionate to the request, we may decline disclosure but will explain that this is the reason.
5.7 Bona fide requests: DAISI will only reply to bona fide requests, requiring that the individual or organisation provide verifiable contact details.
5.8 Vexatious requests: Where in our opinion a person is making frivolous, excessive or abusive requests for information, we may consider that the request is vexatious, and decide not to respond.
This policy was first created 15th November 2015 and revised on 1st July 2020